Whilst you’re enjoying the blamoi website, we collect some information about you. In addition, you may choose to use the website to share information with other blamoi members including your friends and contacts (“Users”). We may also need to share your information sometimes.
Blamoi’s wesbite are global, and your information will be sent to and used in Portugal regardless of the country you reside in. This Policy explains how we protect your personal data when we transfer it overseas, so please read very carefully!
Who we are
The following blamoi entity act as the data controllers of the personal information collected and processed through the blamoi websites (referred to in this Policy as “we” and “us”).
Blamoi has designated a Data Protection Officer that can be reached by emailing firstname.lastname@example.org or by post at the following address: Rua alves Redol nº 3C Floor 0 Store C, 2675-285 Odivelas, Lisbon Portugal.
1. COLLECTION OF INFORMATION
When you create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
- Email address
- Gender identity;
- Date of birth;
- Sexual preference;
- Location, and
You will also be required to create a password in connection with the registration of your Account. Once you register, you will be able to review and change this information at any time just by logging in to blamoi (other than your location, which, if you have given blamoi access to your location in your device settings, is automatically updated based on the location of your device) or contacting blamoi’s Support Team. It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.
The information we collect helps to enhance the website and verify our Users. Registration Information such as your sexual preference, name and username may be visible to other Users who view your profile page.
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile.
When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on blamoi.
Profile Verification Information
For safety and security and to ensure you have the best possible user experience, we may require Users to verify their accounts and might ask for your phone number and, in some instances, we might also ask that you carry out photo verification. We want to make sure you are not a robot! And we also want to avoid fake blamoi accounts being created which can be used for malicious activities and cybercrime – they threaten the blamoi network and spoil things for everyone. This verification might be required by us for the prevention of fraud. You can also verify your photo on a voluntary basis (to add the blue “verified” badge to your profile).
If you choose to verify your profile photo, we will scan each photo that you submit. The scan may include the use of facial recognition technology so that we can compare the photo you submit to your profile photo, to help ensure that you are who you say you are. We do not add the verification photos to your profile. We retain the scans so that we can verify you in the future and for our record-keeping purposes until we no longer need them for such purposes or for three years after your last interaction with us, whichever occurs first. After the applicable retention period expires, we take commercially reasonable steps to permanently and securely delete the scans from our systems.
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
blamoi uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behaviour that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected Users can contact blamoi to contest the decision.
Please note that if your account is blocked for any reason, any account(s) that you have on any other blamoi Group platforms/applications, such as Bumble, may also be blocked as part of our anti-spam and anti-fraud procedures.
If you have given blamoi access to your location, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalise the website and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.
We may keep track of how you interact with links available on blamoi, including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
Honesty Club and other Contributions
When you contact Customer Support
If you contact our Customer Support team via Feedback page, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 5 years after deletion of your account.
Cookies and similar technologies
2. USE OF YOUR INFORMATION
Our main goal is to ensure your experience on blamoi is an enjoyable one and in order to deliver it to you, we may use your Registration and other information to:
- offer you our services and features;
- contact you with information about the website (e.g. updates and new features);
- to personalise the website and the content we deliver to you;
- conduct research and analytics about how you use and interact with the website;
- resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use;
- investigate fraud, protect our legal rights, and to enforce our Terms and Conditions of Use;
- to send you information about the promotions and offers we have available - if you’ve signed up for our communications or otherwise told us it’s ok (you can withdraw from marketing at any time via Settings in the website or by using the opt-out mechanisms and links provided in each message); and
- protect our Users and third parties from harm.
We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact blamoi to contest the decision.
If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.
Under EU, we are required to tell you our lawful basis for using your data and we have set this out in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).
|Purpose for which data is used||Data||Source||Legal basis|
|To provide you with the blamoi social networking service||Name, email address, date of birth, location||You provide your name, email address and date of birth to us. We obtain location data from the device that you use to access the service||Contractual necessity|
|To facilitate networking opportunities on the blamoi site||Optional information that you choose to provide in your profile, including through profile verification, which may include information about your sexual preferences, non-binary gender, religion, ethnic background, photos, interests, etc.||You provide this information to us||Contractual necessity and our legitimate interests – it is in our legitimate interests to facilitate networking opportunities in the blamoi website. For special category/sensitive personal data, we rely on your explicit consent.|
|To verify your identity and prevent fraud and to ensure the safety and security of Users||Phone number and if requested or permitted, photo provided as part of profile verification||You provide this information to us||Legitimate interests – it is in our legitimate interests to ensure that accounts are not set up fraudulently and to safeguard Users of the site|
|To take payment for premium services||Payment card details||You provide this information to us||Contractual necessity|
|To allow our Advertising Partners to serve targeted advertisements on our webite (this includes rewarded video ads)||Advertising identifier associated with age, gender, and IP address (and your estimated locations based on your IP address)||We obtain age and gender from you, IP address from the device that you use to access the service||Consent – as indicated by you in your Privacy Settings/Cookie Settings preferences and via your browser or device privacy preferences (where required by your device manufacturer (for example Apple devices using iOS 14.5)|
|To serve advertisements to Users of our website on third party networks and measure the effectiveness of such ads||Data about your visit to our website and action taken on those (for example if you created an account with blamoi) IP address (and your estimated location based on your IP address) age, gender, Device ID||We obtain age and gender from you and we obtain other information from the device or browser that you use to access the service||Consent – as indicated by you in your Privacy Settings/Cookie Settings preferences and via your browser or device privacy preferences (where required by your device manufacturer (for example Apple devices using iOS 14.5)|
|To serve promo cards and advertisements on the website||Location, gender, age, and information that you have optionally provided us with via your profile||We obtain age, gender and profile information from you, and location data from the device that you use to access the service||Legitimate interests – it is in our legitimate interests to target advertisements so that Users see relevant advertisements and to allow us to generate income from advertising revenue|
|To send you marketing information about our events, offers and services||Name, email address, postal address, Instagram handle and mobile phone number||You provide this information to us||Consent or legitimate interests and in accordance with the laws applying to our marketing activities. We have a legitimate interest in promoting our business and products|
|To contact you in order to run surveys for research purposes and to obtain feedback, and to find out if you want to take part in marketing campaigns||Email address and mobile phone number||You provide this information to us||Legitimate interests – it is in our legitimate interests to carry out research so that we can further develop the website and improve the service|
|To carry out research and analysis to help us improve the website||Log and usage data, including IP address, browser type, referring domain, pages accessed, mobile carrier and search terms, images and videos||You provide photos and videos to use. We obtain the log and usage information from the device that you use to access the service||Legitimate interests – it is in our interests to analyse the way in which Users are accessing and using our services so that we can further develop the website, implement security measures and improve the service|
|To respond to correspondence and queries that you submit to us, including social media queries||Email address, IP address, social media name, phone number||You provide your email address, social media name and phone number to us when you contact us and we obtain your IP address from the device that you use to contact us||Legitimate interests – it is in our legitimate interests to respond to your queries to ensure that we provide a good service to Users and troubleshoot problems|
|To investigate and block Users for reported infringements of our Terms and Conditions of Use||Name and user registration details, profile information, content of messages and photographs; usage and device data such as IP address and IP session information||You provide your registration details, profile information, messages and photographs to us. We obtain the other information from the device that you use to access the service.||Legitimate interests – it is in our legitimate interests to prevent unauthorised behaviour to maintain the safety and integrity of our services.|
|To block payment transactions as part of our anti-fraud procedures||Name, IP address, email address, mobile number, cardholder name, payments received, type of payment, user ID, country||You provide your name, email address, phone number and card details to us. We obtain your IP address from the device that you use to contact us. We obtain your payment information from your interactions with our service||Legitimate interests – it is in our legitimate interests to prevent fraudulent transactions and to maintain the security of our services|
|To defend legal claims, protect legal rights and to protect people from harm||This could include any information that is relevant to the issue||This information may be obtained directly from you, from your device or from third parties, depending on the information involved||Legitimate interests – it is in our legitimate interests to protect our legal rights, defend legal claims and to protect our Users and third parties from harm|
3. DISCLOSURE OF INFORMATION
Our policy is to not disclose your personal data, except in the limited circumstances described below:
|Circumstances where data may be disclosed||Disclosed data|
|Service Providers - We engage certain trusted third parties to perform functions and provide services to us. We may share your personal data with these third parties, but only for the purposes of performing these functions and providing such services. More information about this is available directly below||This could include all data|
|Moderators - to monitor activity on the site/apps and approve content||Name and user registration details, profile information, content of messages and photographs|
|Advertising Partners - our Advertising Partners serve targeted advertisements on our website (this includes rewarded video ads) – more information on this is available below||Advertising identifier associated with your device (Device ID), age, gender, and IP address (and your estimated locations based on your IP address)|
|Law and Harm - As we mentioned in the Terms and Conditions of Use, we think it is very important that all blamoi members behave whilst using the website. We will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within or outside your country of residence where we are required to by law, where there is an investigation into alleged criminal behaviour or to protect the vital interests of a person. This may include preserving or disclosing any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal request; to protect the safety of any person; to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity or to protect our rights or property or those of third parties. In such cases we may raise or waive any legal objection or right available to us.||This could include any personal data that blamoi holds about you, depending on the nature of the request or the issue that we are dealing with, including all CCPA Categories listed above|
|Marketing Services Providers - To help us serve marketing and advertising on third party websites and applications and measure the effectiveness of our advertising campaigns. More information on this is available below.||Advertising identifier associated with your device (Device ID), estimated location (based on your IP address), age, gender and data about your visit to our websites and action taken on those (for example if you created an account with our website), hashed email address (for ‘custom audiences’ only)|
|Payment processing and telecommunications companies - To facilitate payments for our premium services||Cardholder name, cardholder address, card number, payment amount, transaction date/time|
|Business Transfers - In the event that a blamoi Group entity or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data to a purchaser of all or part of the business or to an insolvency practitioner||This could include all personal data that blamoi holds about you|
|Anti-Spam and Anti-Fraud - Your data may be shared with other blamoi Group companies, for example, to block accounts and suspected fraudulent payment transactions as part of our anti-spam and anti-fraud procedures.||This could include email address, phone number, IP address and IP session information, social network ID, username, user agent string, and transaction and payment data|
|Aggregated Information - We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling.|
MORE INFORMATION ABOUT DISCLOSURES
Sharing your personal data with Service Providers
We engage certain trusted third parties to perform functions and provide services to us (“Service Providers”). The suppliers with which blamoi shares User personal data vary depending on a variety of factors, such as which of our website a User engages with. For example, to provide our services to blamoi Users, we typically use the following suppliers:
- Billing services - to allow customers to purchase paid features on our website
We carry out due diligence on all Service Providers we engage to ensure they have adequate data protection and information security measures in place and only provide them with the personal data necessary to the service they are providing. Our suppliers are also subject to extensive obligations under our contractual arrangements, including strict data retention limits.
Sharing your personal data with Marketing Service Providers and Advertising Partners
We may partner with advertising publishers to place third party adverts on our website (‘Advertising Partners’). We also partner with providers of marketing services (such as Facebook for example) (‘Marketing Services Providers’) to help us market and advertise our website and services on third party websites and applications and measure the effectiveness of our advertising campaigns. For example:
- to exclude you from advertising campaigns aimed at finding new users, if you already have a blamoi account;
- to show blamoi adverts to users who have visited the blamoi website but haven’t yet created a blamoi account;
- to create an audience for our advertisements of other potential users who have similar characteristics to you based on the information the Marketing Service Providers hold about you (also known as a Lookalike Audience); or
- to include you in a ‘custom audience’ that will receive blamoi advertising content (a custom audience is essentially a list of people who we think are most likely to be interested in a particular advertisement).
We share a limited amount of your personal data with companies that help us with marketing and advertising, such as:
- the advertising identifier associated with your device (this is a random number assigned by your mobile device manufacturer (for example Apple or Google) to your device to help advertisers (including the manufacturer), know when an ad has been viewed or clicked on in the website, and when an ad causes a “conversion” (for example downloading the website advertised to you))
- your estimated location (based on your IP address)
- age and gender
- data about your visit to our website and action taken on those
- a hashed* version of your email address (to create ‘custom audiences’).
*Hashing is a way of encrypting information by turning it into a combination of random numbers and letters - this code cannot be traced back to the email address. When hashed email addresses are sent to a Marketing Service Provider, they’re then matched against the Provider’s own existing list of their own users’ hashed information and our ads are served to those of our users who have successfully been matched with the Provider’s. Matched and unmatched hashes are then deleted by the Provider.
Some platforms require user consent before blamoi is permitted to use data gained through the platform for advertising purposes and where it is the case, blamoi will only use this data where the necessary consent has been obtained. Through your device’s security settings, you also have the option to prevent or limit device identifiers being shared with third party advertisers and what use is made of the device identifiers. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit this page.
In some cases, these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.
Sharing with Facebook
Where we share data with Facebook as our Marketing Service Provider (including via the Facebook “Like” function), we are Joint Data Controllers with Facebook Ireland for this processing. This arrangement means that blamoi has to provide you this notice, but you should contact Facebook if you wish to exercise your data protection rights. Further information, including how Facebook enables you to exercise your data protection rights, and subsequently processes your information as an independent data controller can be found in Facebook Ireland’s Data Policy. If you want more information relating to the nature of the arrangement we have in place with Facebook, please email DPO@corp.blamoi.com.
This data referred to above can include actions that you take on our website such as your interactions with our website or other information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media such as Facebook).
Google’s reCAPTCHA service
reCAPTCHA makes it possible to differentiate between inputs of human origin and those that are carried out improperly by a bot. Certain device and application data will be transmitted to Google’s servers in order to determine whether actions on our website really come from humans. Google may also use this data to improve the reCAPTCHA service. This data may include: URLs; user IP address; Google account information if the user is logged in to their Google account at the same time; browser information, including browser type, browser size, browser resolution, browser plug-ins, language settings and date; mouse and touch events within the page; and information collected from cookies. This processing is based on our predominant legitimate interests in protecting our website from abusive bots.
4. WHAT OTHERS MAY SEE ABOUT YOU
We think our Users are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our website is designed to make it easier for you to connect with other Users and to interact with them.
When using the blamoi website, you should assume that anything you post or submit on the website may be publicly-viewable and accessible, both by Users of the website and non-users of the website. We want our Users to be careful about posting information that may eventually be made public.
Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on blamoi may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.
Please also note that in certain countries (currently, South Korea only) Users are provided with functionality enabling them to download a copy of their conversation history (as this is required by local laws) and that blamoi has no control over how Users may then publish or use that information.
If you log in to or access the website through your Facebook account or another third-party account on a device which you share with others, remember to log out of the website and the relevant third-party account when you leave the device in order to prevent other users from accessing your blamoi account.
5. OUR POLICY TOWARDS AGE.
Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the website - sorry kids, we know blamoi is cool, but you’ll have to come back when you’re old enough!
blamoi does not knowingly collect any information about or market to children, minors or anyone under the age of majority. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their Profile information from blamoi. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.
blamoi has implemented appropriate security measures to protect and prevent the loss, misuse, unauthorised access or disclosure and alteration of the information under our control, including your personal data. We use reasonable security measures to safeguard the confidentiality of your personal information. Our technical experts at blamoi work hard to ensure your secure use of our site.
Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
- Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
- Please don’t share the password you use to access your blamoi Account with anyone else!
- Change your password periodically.
7. YOUR RIGHTS.
Privacy laws applicable in your country may give you the following rights:
- Right to be informed: what personal data an organisation is processing and why (this notice).
- Right of access: you can request a copy of your data.
- Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
- Right to erasure: you have the right to have your data deleted in certain circumstances.
- Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
- Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
- Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
- Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.
If you want to exercise any of your rights listed above please visit our Feedback Page or email our Data Protection Officer at email@example.com. You can also contact us by post at the following address: Rua alves Redol nº 3C Floor 0 Store C 2675-285 Odivelas, Lisbon, Portugal. For your protection and the protection of all of our Users, we may need to request specific information from you to help us confirm your identity before we can answer the above requests.
If you have a concern about how we have processed your request or your personal data, you should contact us in the first instance via the contact details listed above.
If you feel we have not resolved your concern, you have the right to make a complaint at any time to the Information Commissioner’s Office (CNPD), the Portugal supervisory authority for data protection issues (www.cnpd.pt). If you live in a country or territory located in the European Union (EU) or European Economic Area (EEA), you may also get in touch with your local Data Protection Regulator. If you live in a country outside the EU, you may have the right to lodge a complaint with your local privacy or data protection regulator.
Pursuant to Article 27 of the General Data Protection Regulation (GDPR), blamoi has appointed Borlux Ltd as its GDPR representative in the EU. If you usually reside in an EU Member State you can contact our office regarding matters pertaining to the GDPR by:
Using the online request form at - https://blamoi.com/en/privacycontact
8. DATA LOCATIONS.
We want you to be able to access blamoi wherever you happen to be in the world. To enable us to provide that service, we operate a global network of servers including in the EU. The hardware is located in third-party data centres but is owned by the blamoi Group. Data collected by Advertising Partners and other Service Providers may also be held outside the UK and the European Economic Area. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place such as: EU approved model clauses (which can be found here), and implementing robust contractual standards. If you want more information relating to the nature of the safeguards we have in place, please email firstname.lastname@example.org
9. DATA RETENTION AND DELETION.
We keep your personal information only as long as we need it for the legal basis relied upon (as set out in Section 2 above) and as permitted by applicable law. Please see “Profile Verification Information (Including Biometric Information)” in Section 1, above, to learn about our retention policy with respect to biometric information.
When you delete your Account or it is deactivated by us, we make sure it is no longer viewable on the website. For up to 28 days it is still possible to restore your Account if it was accidentally deleted or wrongfully deactivated. After 28 days, we begin the process of deleting your personal information from our systems, unless:
- we must keep it to comply with applicable law (for instance, if you make purchases within the website, some personal data may need to be kept for tax and accounting purposes);
- we must keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behaviour that led to the block - this information is retained for evidential purposes in case of queries or legal claims concerning the block);
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account).
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
Thanks for reading, we hope we didn’t drone on for too long!
10. CHANGES TO THIS POLICY.
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